Front Desk Clerk Ketu

Ramford industries

Ketu - 2 months ago

jobomas.com
Job description
Requirements:High school diploma, general education degree or equivalent. - Ability to stay calm when customers are stressed or upset. - Comfortable using computers alongside 2 years of working experience - Experience working with customer support. Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments and complaints. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer service process. - Managing a team of junior customer service representatives. - Ensure customer satisfaction and provide professional customer support.
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Requirements:High school diploma, general education degree or equivalent. - Ability to stay calm when customers are stressed or upset. - Comfortable using computers alongside...

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