Customer care representative jobs

Job OverviewWe are seeking a motivated and customer-focused individual to join our E-commerce team as a Customer Service Representative. As the first point of contact for our online customers, you will play a crucial role in delivering exceptional service and ensuring a positive shopping experience. If you are passionate about helping customers and thrive in a fast-paced environment, we invite...

Brief CSSR Job description - Work for a prestigious airline brand on various work streams - Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages - Work on airline reservations systems & handle voice calls in English & German – may include some written correspondence - Fully paid product and systems...

Job Purpose The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of...

Requirements: Educational Qualifications The candidate should have minimum of an ordinary diploma (OND) in management studies, Marketing or a related field with two (2) years relevant experience. Competencies Expected - Evidence of significant customer support experience or experience as a client service representative. - Strong phone contact handling skills and active listening. - Customer...

Requirements:- High school diploma, general education degree, or equivalent. - Ability to stay calm when customers are stressed or upset. - Comfortable using computers. - Experience working with customer support. Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with...

Requirements: As a customer service representative, you are expected to speak well (in the right tone, context and manner) with clients; whether face to face or over the phone. Possessing excellent vocabulary is a plus for a customer service representative as opposed to corporate speak and use of industryResponsibilities: Manage large amounts of incoming phone callsGenerate sales leadsIdentify...

Requirements: Must have a minimum of SSCE certificate,Must have basic knowledge of Spoken and written English,Must be a resident of Lagos. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints....

Requirements: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated. Responsibilities: Maintaining a positive, empathetic, and professional attitude...

Requirements:-Proven customer support experience or experience as a Client Service Representative-Track record of over-achieving quota-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Customer orientation and ability to adapt/respond to different types of characters-Excellent communication and presentation skills-Ability to multi-task,...

Requirements: Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer...

We are committed to building a sustainable future by fostering a collaborative spirit that creates exceptional experiences, balanced relationships, and enhances a community's built environment.We are recruiting to fill the position below:Job Position:Customer Care RepresentativeJob Location:Ibadan, OyoEmployment Type:Full-timeResponsibilitiesMaintaining a positive, empathetic and professional...

Requirements: At least 1 years of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi- Task, organize, and prioritize workResponsibilities: Communicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's...

Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Responsibilities: Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside...

Requirements: Proven customer support experience or experience as a Client Service RepresentativeTrack record of over- Achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersResponsibilities: Manage large amounts of incoming phone callsGenerate sales...

Requirements: * Willingness to participate in training before hire and on- The job* Ability to pass a pre- Employment background investigation and drug screen for certain positions* Excellent listening skills and an empathetic voice and manner* Dedication to customer satisfaction. Responsibilities: * Recruit potential customers by recommending goods or services and demonstrating how they benefit...

Requirements:Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and...

Requirements:1. Proven customer support experience or experience as a Client Service Representative2. Track record of over-achieving quota3. Strong phone contact handling skills and active listening4. Familiarity with CRM systems and practices5. Customer orientation and ability to adapt/respond to different types of characters6. Excellent communication and presentation skills7. Ability to...

Requirements:OND/H D/B.SC Qualifications, familiar with CRM system and practices.Highly motivated and target driven, excellent knowledge of MS office.Good communication skills.Responsibilities:Attending to complaints, attending meetings, ability to sell products and meet customers needs, building customer relationship.Benefits:Attractive salary.

Who We Are Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. What We Do At Moniepoint we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that...

Requirements: - Proven customer support experience or experience as a Client Service Representative- Track record of over- Achieving quotaStrong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skills- Ability to multi- Task,...